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This program is tailored to fit the business executive seeking to advance professionally. The class is designed to enhance social skills and self-confidence, thus providing an advantage in seeking a job or career change, in distinguishing oneself among his professional peers, or in vying for a promotion.
The following topics will be discussed in great detail through lecture, demonstration and participation:
Introductions
Handshakes
Greetings
Business Card Protocol
Eye Contact
Rising to the Occasion
Listening Skills
Body Language
Resumes
Top Reasons People are not Hired
Questions and Responses
Follow-through
First Impressions
Business Attire
Testing
Assessment
Awareness
Perspective
Areas of Improvement
Stationery
Business Correspondence
Receiving and Responding to Invitations
Thank-you Notes
Telephones
Duties of the Host and Guest
Toasting
Conversation
American and Continental Styles of Dining
Correct Usage of Glasses and Silverware
Visual Dining Tutorial
Tipping
This program is designed for American and foreign executives, professionals and entrepreneurs seeking to optimize their existing talents and to provide soft skills to help with competition in a global market. Since international business demands mental flexibility and awareness, one may use protocol and personal diplomacy to enhance his success in presenting or introducing his products and services domestically or abroad.
This course includes the following:
How to Make an Entrance
Greetings
Handshakes
Introductions: Business and Social
Honorifics
Forms of Address
Business Card Protocol
Business Telephone
Cell Phone
Voice Mail
Text Messaging
Facsimile
Eye Contact
Rising to the Occasion
Body Language
Listening Skills
Resumes
Top Reasons Why People are not Hired
Getting Past the Gatekeepers
Entrance
Questions and Responses
Follow-through
Preparation
Controlling Anxiety
Reading Your Audience
Visual Aids
Audience Participation
Mistakes To Avoid
What To Wear and When
Clothes and Corporate Culture
First Impressions
Developing Your Professional and Personal Image
Testing
Assessment
Awareness
Perspective
Interpersonal Interactions
Areas of Improvement
The Signature
Personal Analysis
Hiring New Employees
Building Successful Work Teams
Pre-meeting Strategy
Rank and Status
Forms of Address
Business Card Protocol
Business Customs and Terminology
Business Introductions
Body Language in Various Cultures
Global Communication Styles
Global Conversation Skills
High- and Low-context Cultures
Time Management for Different Cultures
Perceptions and Misperceptions
Gift-giving Protocol
Strategic Do’s and Don’ts
Business Travel
Business Entertaining
Invitations
Receiving Lines
Duties of the Host
Duties of the Guest
Seating Guidelines
Taking Your Seat
Napkins
Toasting
Conversation
Table Presentation
Posture at the Table
Excusing Oneself
American, Continental and Asian Styles of Dining
Correct Usage of Glasses and Silverware
Visual Dining Tutorial
World-class Dining Do’s and Don’ts
Tipping
Stationery
Social and Business Correspondence
Social and Business Cards
Invitations
Receiving and Responding to Invitations
Thank-you Notes
Priority on the Course
Safety
Distractions
Pace
On the Greenace
Lost Balls
Care of the Course
Rule 33-7
The Genteel Spectator
This program will serve as a catalyst for enhancing your interviewing skills and career marketability. Knowledge mastered in this seminar will give you an advantage over your competition in today’s highly competitive job market.
The following topics will be covered in detail through lecture, demonstration and participation:
Resumes
Top reason people are not hired
Getting past Gatekeepers
Enter the room
Where and when to sit
Answering frequently-asked interview questions
Leaving the interview
Follow-through
Duties of a host and hostess
Duties of guests
Table presentation
Styling of dinning (American and continental)
Conversation
Toasting
How to make an entrance
Greetings
Handshakes
Introductions
Business card protocol
Stationery
Thank you notes
Extending and accepting invitations
Electronic correspondence
Acknowledgements
Clothing and corporative culture
First impression
Developing a professional image
Eye contact
Rising to the occasion
Body language
Listening skills
The rules of etiquette have not been contrived to make those who are familiar with them seem important or those who are not familiar to feel uncomfortable. These rules simply have been practiced for quite some time and have proven to be practical and in good taste. This one day program touches on everyday manners which are a combination of common sense, kindness, generosity and consideration of others.
The following topics will be covered in detail through lecture, demonstration and participation:
Conversation
Correspondence
Telephone
Greetings
Introductions
Names and Titles
Duties of the Host and Guest
Toasting
American and Continental Styles of Dining
Setting the Table
Correct Usage of Glasses and Silverware
Visual Dining Tutorial
Dining in Restaurants
Spouses
Children
In-laws
Single Parents
Stepparents
Singles
Roommates
Dissolving a Relationship
Ladies and Gentlemen
Neighbors
Strangers
Public Places
Prejudices
Visitors
Special Occasions
Acknowledgements
A wedding, regardless of its size, is one of life’s most important occasions for a bride and groom. Careful planning and preparation are essential if everyone is to enjoy the day. Join us for our one-day seminar and allow us to share our expertise and socially acceptable suggestions for your celebration.
Our topics include the following:
Rings
Announcements
Party
Bride’s Trousseau
Household Trousseau
Pre-nuptial Parties
Bridesmaids’ Luncheon
Bachelor Party
Rehearsal Dinner
Entertaining Out-of-Town Guests
Post-nuptial Parties
Ceremony
Reception
Formality
Attendants
Ushers
Bride’s Expenses
Groom’s Expenses
Other Parties Expenses
Exceptions to Tradition
The Ceremony
The Reception
Attire for the Wedding Party
Home
Evening
Day
Double
Military
Invitations
Announcements
Replies
Thank-you Notes
The Appropriate Stationery
The Format, Greeting and Signature
The Address
Widow, Divorcee or Widower
Engagement Ring
Bride’s Gown
Expenses
Gifts
Entertaining is such an important part of our culture for business as well as in the social arena. Being a gracious host is critical to the success of entertaining on any level. The expertise the Institute offers can insure that the next business reception, dinner party or barbecue on the lawn will be an event that will be especially appreciated and remembered by those who are guests.
This is a one-day seminar will include the following topics:
Formal
Informal
Acceptance
Regrets
Formal
Informal
Family Style
Making a Toast
Responding to a Toast
Toasts for all Occasions
Preparation
Private, Public and Charity Balls
Cotillions and Community Debuts
Formal and Informal Dances
General Courtesies
Dinner Parties
Food and Beverages
Luncheons
Teas
Receptions
Barbecues
Brunches
Card Parties
Successful executives invest in themselves. The Institute offers instruction on personal image and business success for individuals or for groups. If necessary, a course can be designed for special interests, goals, problems, or time constraints. Some examples of possible areas of concern might be as follows:
Coaching for restaurant hosts and service staff
Polishing communication skills of sales teams and receptionists
Tutoring executives on dining skills
Direction and finesse for event planners
Consulting executive assistants on professional image